At Audrey Papers, we aim to provide a smooth and reliable shipping experience for all our customers. Our shipping process is designed to be simple and efficient, ensuring your orders arrive in a timely manner.
Order Processing
-
Orders are typically processed within 1-2 business days after receiving your payment confirmation.
-
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Shipping Fees
-
Shipping fees are calculated at checkout based on the delivery address and the weight of your order.
-
We offer cash on delivery as our payment option, and shipping fees will be included in the total amount due upon delivery.
Order Delivery
-
We work with reliable carriers to ensure that your orders are delivered safely. You will receive an email with tracking details once your order has been shipped, allowing you to track the status of your delivery.
Damaged or Missing Items
-
If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order at [email protected]. We will assist you in resolving the issue promptly, either by sending a replacement or issuing a refund.
Contact Us
If you have any questions regarding our Refund and Returns Policy or Shipping Policy, feel free to reach out to us at:
Email: [email protected]